IT Support for Business in Detail

• Unlimited Telephone Assistance

All of our contracts include unlimited telephone assistance* giving you instant access to a local skilled engineer

• Unlimited Remote Support

All of our contracts include unlimited remote support* giving you a faster and more efficient service

• Local On-site Support

We also have locally based engineers ready to visit, often within the hour.

• IT Manager dedicated to your business

You have direct, personal access to a local Director who takes time to understand your business and can make things happen - fast!

• No Call Centres - No Waiting!

When you call you will speak to a locally based skilled engineer engineer who can help you straight away.

• 24/7 Monitoring & Management

Using sophisticated support technology your systems are monitored 24 hours a day, 7 days a week, and we pro-actively manage every computer that we look after. We often know about issues even before our customers do, saving them time and money!

• Pro-active Maintenance

We perform regular maintenance work, even when your computers appear to be working well, to help prevent future problems. Why wait until it’s too late?

• Rolling Monthly Contracts with No-Tie-In Period

Our BusinessCARE contracts have been specifically designed for small businesses to enable us to take total responsibility for the smooth running of your IT systems while you focus on your business.

• One Off Solutions and Ad Hoc Work Undertaken

You don't need a contract to use us. We are happy to work with you on single issues or projects.

• Award Winning Service

Over the years we have collected a number of accolades so you can be sure you’re getting a quality service. See awards for more information.

• High Quality Economical Solutions

We know the best low cost solutions for small business without compromising on the quality. And our network of regional centres means we can keep costs down and provide a personal service to you whilst also maintaining very high standards.

• Excellent Proven Track Record

We have hundreds of testimonials from delighted customers that we’re happy to share with you. Please see a selection on our Testimonials page.

• Fully Managed Back-up Solutions

We can provide a range of high security, fast restore back-up solutions including a fully managed back-up service for total peace of mind.

In short, The PC Support Group offers a completely new kind of computer support experience for any small business with a computer requirement or problem.

• Click Here For Instant Online Help

• If you want us to call you to give advice or provide more information about what we offer, fill in our Request A Call Back form.

• If you want to call us for a chat, ring  0845 22 33 11 6

 

* excludes BusinessCARE Low Start