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Category: Windows 10, IT News, Software, Uncategorised.

Windows 10 DevicesMicrosoft’s new Windows 10 offers improvements over previous versions, and some great new features. Which of these are significant for you will be determined by how you use your computer and what for. The update mostly went smoothly when it was rolled out, but a few problems have been reported by many users. These include loss of internet access, no printing options, loss of access to e-mails, web browser issues, crashes, incompatibilities etc.

Not everyone has experienced problems, but there are millions of computers out there, running many different apps and programmes, so they’re not all going to react the same way.

Many of the errors have a workaround by now, but they can take time and effort to resolve, and some issues are going to remain until third parties can catch up and deliver new drivers.

Those who ARE experiencing problems are certainly helping the rest of us – as they report such glitches, Microsoft will create “patches” (fixes) for them and push them out to computers where Windows 10 is already installed. Those who update later then, are going to get a version that has many, if not all, of the glitches sorted out.

Waiting a while to update also gives the manufacturers of software drivers the time to prepare. Software drivers are the bits of software that allow your computer to talk to devices you connect to; for example printers. You should ideally search for drivers for these devices before you upgrade to ensure Windows 10 compatible ones are available. Even devices that do have updated drivers, have been causing issues for some people. If a device stops working you will need to uninstall your existing drivers and then locate new compatible drivers.

Do backup all important files before a big upgrade like this so that if anything does go wrong, you can recover the important things.

In summary…

Becoming an early adopter is often not a good idea because even a few weeks can make a difference as Microsoft, and third party driver developers, will have been able to sort out many glitches as users report them.   After all, the free upgrade offer lasts a whole year. Why not wait until Spring?

To get on the latest, fastest operating system does seem appealing and “free” does sound good but it should not be recklessly jumped at as you need to consider if it will work with all your other bits of software. The fact that it can be installed though windows update and retain settings etc does however make it sound like a reasonably hassle free upgrade path.

We’d look to wait until it’s been out for enough time for us all to be confident that Windows 10 will be trouble free, so maybe some 3-6 months after its launch (which was at the end of July).

We would, however, encourage you to register, any time from now, on each computer for the free upgrade. That can be done by clicking on the icon in the system tray of each computer. The beauty of registering is that you’ll then be able to upgrade anytime without having to pay, whereas by not registering the free period expires after 12 months from launch.

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Category: Windows 10, IT News.

Microsoft’s new Windows 10 launched on 29th July – how did you respond to the upgrade?

Windows 10 Devices

The company has listened to the feedback from Windows 8, and returned to us with a much more refined and well-thought out edition – a user-friendly operating system with some nifty productivity features.

Most businesses will have had a mix of Windows 7 and Windows 8 PCs and devices. If that’s you – and you’ve not yet done so – plan this year to capitalise on the free Microsoft upgrade.

There’s a year to upgrade for free so work with your IT Support team or partner to plan your upgrades, schedule them for the least active times and upgrade in phases, starting with your least critical devices.

As with all upgrades there has been (and to some extent still is) the inevitable period of bug fixes when businesses could have faced teething problems like a printer not being recognised or, more critical, a major application not working. For that reason, we advise our customers to hold back on clicking the “Reserve your upgrade” icon and instead review this around six months after the release. This allows time for the initial issues to be resolved – you don’t want your business to be Microsoft’s testing ground!

New features and capabilities coming with this upgrade are set to create better ways of working.

Terry Myserson, Microsoft’s VP of Operating Systems, said: “We designed Windows 10 to run our broadest device family ever, including Windows PCs, Windows tablets, Windows phones, Windows for the Internet of Things, Microsoft Surface Hub, Xbox One and Microsoft HoloLens—all working together to empower you to do great things.”

The hope is that Windows 10 will win hearts and minds, bringing a seamless multi-platform experience as customers swap between fixed and mobile computers and use different software and Cloud services. With a test-base of over four million people, Microsoft are hoping for an operating system that’s more user-friendly and not so reliant as Windows 8 on touchscreen functionality.

Let’s take a look at a few of the improvements…

Cortana … this is Microsoft’s personal digital assistant – a star attraction for Windows 10. Cortana is about enabling businesses to interact in a more “human” way, talking or typing simple phrases to do things like book meetings, find information and set reminders.

Edge … another major new feature – Microsoft’s new web browser. This replaces Internet Explorer and is intended to be faster, more streamlined and more personal, with the ability to write notes on web pages, which you’ll see every time you access it.

Apps … Microsoft are also hoping to win over Developers as well as end users. The new app store is the same store across all devices which means that a Developer can write an app once and put 4 different ‘skins’ on it, making the app compatible for Xbox, desktop, Windows Phone and tablet. A big incentive for Developers to have a go at creating more apps? In addition, with ‘Edge’ the new powerful web developer tools, accessed by pressing F12, look like they can compete with Chrome and Firefox in the developer tools arena. Microsoft say they are focusing more on quality of apps than quantity the concept of the app store on the desktop is really innovative. The security model of the new app store is of huge significance too.

Notifications … The new action centre brings notifications from multiple sources directly to your desktop. It supports notifications from third party applications. Notifications on Windows hadn’t really changed since the Windows XP days but the new notification area means that developers can write an app that can deliver notifications in a balanced way – they don’t need to annoy the user and they won’t get missed

Is this the start of Microsoft reclaiming its stake as a software innovator, driving customers to do things quicker, better, smarter? And will your business be taking the first steps towards that over the next 6 months?

Microsoft’s Windows 7 support ended in January and their policy is to support a product for two years after the release of its successor. Therefore, the expectation is that general support for Windows 8 will end by July 2017 but Microsoft has extended support for Windows 8.1 to 2023.

If you would like help or advice on upgrading to Windows 10 call us now on 03300 886 116