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The Price of Service

A key part to our IT support at The PC Support Group is total focus on providing high levels of customer service and part of doing this is a policy of recommending Tier 1 suppliers when purchasing hardware. What difference … Continue reading

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Why is taking over 3 days to fix the average problem great customer service?

At The PC Support Group we’re always looking to improve the service we provide to our customers. To achieve this we do a number of things: we ask our customers what they like about our service and we do more … Continue reading

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