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I don’t really need IT support… or do I?

My Brother is a Bit of a Whizz… … and he tends to help out if I have a problem – so I don’t really need IT Support. I have heard that phrase (and its slight variations – after all … Continue reading

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Does a start-up or small business need computer support?

By Guest Blogger Peter Dean of Debayne Web Design When setting up a new business the emphasis is often on costs. Thanks to the recent re-emergence of EU funding, there may be some help available and many small banks are … Continue reading

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Why Upgrade To Windows 7?

Windows 7 burst onto the scene in August, 2009 and since then uptake has been gradual. According to analyst firm Forrester Windows XP still accounts for over 59.9% of market share for business use. Windows XP was released in 2001 and is … Continue reading

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How valuable is your data?

I think it’s fair to say that most businesses lock their doors at night to make sure that thieves can’t just walk in and take what they want. Many also have alarm systems and some of these link to CC … Continue reading

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The Price of Service

A key part to our IT support at The PC Support Group is total focus on providing high levels of customer service and part of doing this is a policy of recommending Tier 1 suppliers when purchasing hardware. What difference … Continue reading

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Get a Perfect Mobile Signal in the Office… Probably

Whilst the mobile phone companies have erected a large number of telephone masts it appears that there are never enough. At PC Support Group, Edinburgh one of our sites has a less than perfect signal resulting in the occasional lost … Continue reading

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Wireless Printing Made Simple

Printing by Wires Typically most Home Users / Small Businesses are reliant on having a single printer that connects to the computer via a USB cable (or parallel cable for those with older models). Now this is fine for your … Continue reading

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New Virus Alert – Internet Security 2010

It’s been an interesting week with no less than three calls about the dreaded “Internet Security 2010” virus. This seems to be a new strain of something that was around early in 2009 (maybe they write them over the Christmas … Continue reading

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Criminals are now getting data from your computer via the phone!

Criminals are now getting data from your computer via the phone! Is this some new secret device that the criminals have invented? No, they’ve just found a new way to scam people without technology. The PC Support Group has received … Continue reading

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A quick and simple way to use technology to save thousands

Ensuring you have the right amount of memory (RAM as it tends to be called in computer terms – Random Access Memory) in a PC is essential to ensure its smooth operation, maximising the user’s time and minimising frustration. One … Continue reading

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