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Why Upgrade To Windows 7?
Windows 7 burst onto the scene in August, 2009 and since then uptake has been gradual. According to analyst firm Forrester Windows XP still accounts for over 59.9% of market share for business use. Windows XP was released in 2001 and is … Continue reading
Posted in Business, IT Support, Software
Tagged it support, upgrading Windows, Windows 7
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How valuable is your data?
I think it’s fair to say that most businesses lock their doors at night to make sure that thieves can’t just walk in and take what they want. Many also have alarm systems and some of these link to CC … Continue reading
The Price of Service
A key part to our IT support at The PC Support Group is total focus on providing high levels of customer service and part of doing this is a policy of recommending Tier 1 suppliers when purchasing hardware. What difference … Continue reading
Posted in Business, IT Purchasing
Tagged customer service, hardware purchasing, it support, quality it support
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Get a Perfect Mobile Signal in the Office… Probably
Whilst the mobile phone companies have erected a large number of telephone masts it appears that there are never enough. At PC Support Group, Edinburgh one of our sites has a less than perfect signal resulting in the occasional lost … Continue reading
Posted in IT Support, Mobile Computing
Tagged improve mobile signal, it support, remote computing
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Wireless Printing Made Simple
Printing by Wires Typically most Home Users / Small Businesses are reliant on having a single printer that connects to the computer via a USB cable (or parallel cable for those with older models). Now this is fine for your … Continue reading
New Virus Alert – Internet Security 2010
It’s been an interesting week with no less than three calls about the dreaded “Internet Security 2010” virus. This seems to be a new strain of something that was around early in 2009 (maybe they write them over the Christmas … Continue reading
Criminals are now getting data from your computer via the phone!
Criminals are now getting data from your computer via the phone! Is this some new secret device that the criminals have invented? No, they’ve just found a new way to scam people without technology. The PC Support Group has received … Continue reading
Posted in Home Computing, IT Security, IT Support
Tagged computer protection, computer scams, it support
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A quick and simple way to use technology to save thousands
Ensuring you have the right amount of memory (RAM as it tends to be called in computer terms – Random Access Memory) in a PC is essential to ensure its smooth operation, maximising the user’s time and minimising frustration. One … Continue reading
Posted in Business, IT Purchasing, IT Support
Tagged computer support, how much ram, it support, pc memory, ram
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How do you know if your web site is working for you?
Many businesses spend time and money developing web sites to promote their products and services only to then let them sit and wonder if it is doing them any good. The only way to understand how your web site is … Continue reading
Posted in Business, IT Support
Tagged better web site, improve web site, it help, it support
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What makes a good password?
I regularly come across systems with passwords that I guess within about 30 seconds or that I know could easily be cracked within a few minutes using readily available tools. With this in mind I thought it might be worth … Continue reading
Posted in IT Support, Mobile Computing
Tagged good passwords, it support, password protection, security
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