Posted November 2013
Come and see The PC Support Group at “Think Digital” (St Helens) on 29th November 2013.
Think Digital is all about exploring digital technology for business. An exhibition giving you the chance to find out ways in which your business can exploit digital systems and solutions available from specialists, in order to innovate, do business more efficiently, save you costs and drive up productivity
If you operate in or around the St Helens area, come along to meet local suppliers of IT systems, telecoms, cabling, hardware and software – and most importantly the expertise to make new solutions work for your business.
29th Nov – book online www.sthelenschamber.com/events/2094 or call 01744 742028
◾An excellent business networking opportunity
◾Presentations during the event on aspects of technology and telecoms
◾Learn how to drive up productivity of your staff
◾Meet other firms to build partnerships
Posted July 2013
John Kilkenny from The PC Support Group will give an insight into the latest developments in the world of IT at next month’s meeting of Stockport Breakfast Club.
There’ll also be lots of opportunities to network and the chance to take part in a business card draw for a two-minute presentation at September’s breakfast club.
The event takes place on August 8th at the Alma Lodge Hotel in Stockport.
Posted July 2013
The PC Support Group was delighted to be part of the successful Greater Manchester Business Exhibition that took place recently. It was an excellent event with greater than expected visitor numbers – we know that because we didn’t get a break all day due to people wanting to find out what we have to offer.
As well as encountering a number of old friends, it was great to make so many new contacts. People were genuinely interested to hear about the awards that The PC Support Group have won and how we combine our pro-active computer maintenance with a no-tie in contract that removes the worry about signing up to something for twelve or eighteen months.
During the course of the day, we invited our visitors to help themselves to the never ending supply of chocolates, jelly babies and cake pops which all proved very popular. In addition, we also ran a prize draw entitled “Spend a relaxing evening on us while we worry about your I.T.”
Entering our draw gave everyone an opportunity to win our prize hamper of Champagne, Glasses (two obviously!), scented candles and Chocolates.
The lucky winner of the draw was Wayne Frieslander of Cruises & Voyages Ltd who are “True Specialists for the Discerning Worldwide Traveller”.
Enjoy your winnings Wayne! We truly hope the evening turned out to be as relaxing as promised and you can relax knowing that the future of your I.T. is safe in the hands of our experts!
Posted July 2013
The PC Support Group has seen a jump in growth in the months April to June 2013. Could this be a further sign of a UK recovery or just a solid business continuing to offer a much needed service?
The first half of the year has also seen nearly 50 new businesses come on contract and Q2 2013 was 17% up on new contracts compared to Q2 2012.
Philip Bird, Managing Director said “We’re obviously delighted with the growth and although the recovering UK economy helps, I believe this demonstrates that there is no substitute for providing a first class service.”
“All businesses want great service and value for money and that’s exactly what we strive for. We see time and time again that using The PC Support Group for outsourcing IT support offers real benefits and I am sure that this is what is driving our business.”
The group focuses in providing proactive IT support for SMEs and operates from 13 offices around the UK.
If you would like to know more then please contact The PC Support Group by completing the form on the right of this page, emailing us at firstname.lastname@example.org or call us on 0845 2233116.
Posted March 2013
The PC Support Group’s office supporting the Anglia region has been awarded the accolade of ‘Most Loved’ IT Support company in Cambridge.
The award was from a poll by users of thebestof.co.uk, one of the UKs leading online business directories.
Regional Director, Peter Hannah said, “We work very hard with businesses and home users throughout the region to ensure high standards of customer service, in addition to delivering technically excellent solutions, so we’re obviously delighted to be recognised in this was way.”
“It’s a much deserved award for all our staff that work so hard to not simply deliver great support but to engage and understand customer needs”.
The PC Support Group specialises in providing 24/7 systems monitoring for SMEs – previously only enjoyed by larger businesses with deeper pockets.
Peter again: “This technology is now available and affordable. It allows us to work on our clients computers even when they appear to be operating normally to identify potential issues early and take action, saving them time and money.”
If you are based in Cambridge or the surrounding area and would like to discuss your IT requirements then please contact Peter on 0845 2233116 or email@example.com – or complete the form on the right of this page.
Posted February 2013
The PC Support Group has been recognised in Nine Lives Media’s sixth-annual MSPmentor 501 Global Edition, a distinguished list identifying the world’s top 501 managed service providers (MSPs).
“We are honoured to be recognised by MSPmentor”, said Phil Bird, Managing Director, The PC Support Group. “We believe our ranking highlights the market demand for a complete and affordable range of IT managed services for customers. “
“The PC Support Group are one of the few IT service companies that bring truly proactive support to SME’s, enabling them to make the same savings and gains from their technology as larger businesses. In these tough times any advantage we can bring to our customers can make a big difference.”
The MSPmentor 501 report (http://www.mspmentor.net/top501) is based on data from MSPmentor’s global online survey conducted October-December 2012. The MSPmentor 501 report recognises top managed service providers based on a range of metrics, including annual managed services revenue growth, revenue per employee, managed services offered and customer devices managed.
“MSPmentor congratulates The PC Support Group on this honour,” said Amy Katz, president of Nine Lives Media, a division of Penton Media. “Qualifying for our MSPmentor 501 Global Edition puts The PC Support Group in rare company.”
MSPs on this year’s global 501 list lifted their combined annual recurring revenues 24.5 percent to $2.54 billion. Together, those MSPs now manage more than 5.6 million PCs and servers, and nearly 400,000 smartphones and tablets, according to Joe Panettieri, editorial director, Nine Lives Media.
If you would like to discuss how The PC Support Group’s world class managed IT support can benefit your business then you can contact us by calling 0845 2233116 or emailing firstname.lastname@example.org.
Posted January 2013
The PC Support Group opens in Leeds with new remote monitoring capabilities to deliver maximum benefit for small businesses
A level of support technology usually only enjoyed by large corporates is being made available to SMEs in Leeds for the first time this week.
The PC Support Group, based on the outskirts of Leeds, will be able to provide proactive system monitoring, normally the preserve of big business, to give small businesses the same competitive advantage.
Regional Director David Tyrrell, formerly responsible for the UK IT network across 68 offices for leading motor parts distributor Andrew Page, said the availability of the technology was long overdue in the SME marketplace, and that it would make a huge difference.
“We know that the most basic requirement in all businesses is for their IT to work as it should so that they can get on with what they are doing,” said David.
“At The PC Support Group we proactively monitor for potential issues and work on our clients computers even when they appear to be operating perfectly. This keeps their IT system operating efficiently with much fewer failures, which saves people time and money.
The PC Support Group will be targeting small businesses in Leeds who have been frustrated by their IT not delivering what they need. The company will offer a full spectrum of services from fixing a small piece of hardware to the design and implementation of major IT systems.
With over 14 years’ experience of looking after IT - strategic, technical and project management roles – David has a lot to offer Yorkshire’s SME sector. “Working in big business has given me a great understanding of what it takes to get consistent performance from an IT system. It’s all about on-going improvements while controlling costs. No business, whatever its size, can afford downtime. My background can help me protect companies from that and build robust systems for growth.”
Leeds will be office number 14 for the ambitious UK network group – started just six years ago – which has successfully married a national vision with locally-based personal service.
If you operate a business in Leeds and would like to speak to David about IT issues or opportunities then see our IT Support Leeds web page or you can contact him by calling 0845 2233116 or emailing email@example.com.
Posted January 2013
The PC Support Group has always been proud to operate from regional offices, get involved in the local community and support local businesses. We are therefore delighted that Mark Broadbent, Regional Director for Staffordshire has been elected onto the Board of Management for Stafford Chamber of Commerce.
The Chamber of Commerce plays a vital role for small businesses around the UK, being a vehicle to get problems heard by policy and decision makers by having regular dialogue with the Local Enterprise Partnership, local authorities, MPs, the Bank of England, Government Ministers, MEPs and EU Institutions.
The Board is responsible for steering policy, events and activities for the Chamber. Mark says “As a business owner I know how important it is to ensure local and national institutions consider our needs and I’m keen to represent and support all local businesses in the Stafford area via my work on the Board.”
“The PC Support Group in Stafford has grown steadily over the last few years and it’s good to be able to put something back.” he added.
Mark also believes that his expertise in IT support and technology will be of great benefit in his new role and will help ensure local businesses can gain from the huge advances being made in IT such as improved broadband, cloud technologies and 4G.
If you operate a business in Staffordshire and would like to speak to Mark about IT issues or opportunities then you can contact him by calling 0845 2233116 or emailing firstname.lastname@example.org.
Posted October 2012
Following the opening of an office in Hull in June this year, The PC Support Group has just annouced two further offices have now opened in Stockport and Bath.
The Regional Director is John Kilkenny who has many years experience both in IT and business consultancy, an ideal combination to assist businesses in the area with their IT challenges.
John said, “I can’t wait to help businesses in the area make big improvements and savings through the advanced support technology and processes we have available within The PC Support Group.”
At the other end of the country, the new Bath office will be ran by Regional Director, Scott Coombs and will provide IT services to businesses throughout Avon and Somerset including Bath, Bristol, Wells, Weston Super Mare and Bridgewater.
Scott has over 17 years experience in the IT industry, most recently with the mobile operator Everything Everywhere (previously known as Orange) and in that time has dealt with everything from the most basic PC problems to large scale server issues.
Scott said, “The PC Support Group shares my passion for delivering great service and is one of the few IT support companies to offer truly pro-active managed IT support to SMEs and home users so I’m delighted to be providing this throughout the South West of England.”
Any business or home user in these areas who would like to know more about how The PC Support Group can help support them should contact us by calling 0845 2233116 or emailing email@example.com.
Posted September 2012
Philip Bird, the Managing Director of The PC Support Group, has been recognised as one of the top managed service provider (MSP) executives in the world today in the 2012 survey by US based MSPmentor.
The survey conducted throughout May to July this year by Nine Lives Media (which operates MSPmentor) identified the top 250 experts, entrepreneurs and executives from across the globe within the IT managed service provider industry.
Phil said, “Both my business partner Simon Albert and I have worked hard over the last few years to build a truly great IT service provider, aimed primarily at SMEs, and it’s great to gain recognition for that work. It’s a huge honour”
He added, “The entire team at The PC Support Group, including staff and Regional Directors, has done an outstanding job of providing Managed IT Services to many hundreds of businesses across the UK. We are pleased with our work so far and we’re even more excited about our future.”
MSPmentor monitors IT support businesses and individuals on a worldwide basis and its readership and editorial staff are uniquely positioned to identify the world’s top MSP experts. MSPmentor is the world’s leading managed services provider blog and community—and the ultimate guide to managed services.
The complete MSP Mentor Top 250 list can be found at http://www.mspmentor.net/250-2/
If you would like to know more about The PC Support Group services then e-mail firstname.lastname@example.org or fill in the ‘How can we help?’ form on the right.
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