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Remote PC Support

Why Wait For An Engineer When We Can Fix Most PC Problems Remotely Right Now?

Provided your computer can still access the Internet then we could potentially resolve your problem within the next few minutes.

Our technology enables us to fix over 90% of computer problems remotely. What exactly does this mean? Well, provided you give us permission, our UK based technicians can literally see and operate your computer from our control centre while you are in the comfort of your home, office or even overseas in a hotel. It is totally secure and means that we can fix many of your computer problems instantly without you having to wait for a technician to visit. You just sit back and relax while our experts solve the problem right in front of your eyes… often within minutes!

 

 

 

 

 

 

 

Only use the button below when you are speaking with one of our engineers and they have provided you with a connection code.

 

Instant Remote PC Support

Do You Need Help Right Now? We can connect to your PC or IT system in seconds and start solving your problem!

No Fix No Fee! 2 Hour Maximum Charge on any Single Problem for Home Users so no Runaway Costs. From Only £22 for Half an Hour.

 

Step 1 - Chat To An Engineer

Click on the 'Chat To An Engineer Now' button on the left of the page which connects you to one of our UK based support people for an 'on line' chat. Before you make any commitment they will give you an estimate for the work you require.

Step 2 - Buy Your Remote Support Units

If you wish to go ahead and you haven't already purchased remote Support Units with us then we will talk you through the quick and easy process. Alternatively click here to purchase them online now.

Step 3 - We Fix Your Problem

We connect to your computer and fix your problem safely and quickly. We then confirm the time taken and deduct the appropriate number of Units from your account. Any remaining Units can be used in the future. If we can't help we will not deduct any Units and we can arrange an on-site visit if you wish.

Step 4 - Carry On With Your Work Or Play!

Within a short time you're back up and working. How easy can it be? Click on the 'Chat To An Engineer Now' button or call us on 0845 2233116.

 

IMPORTANT!

  1. The PC Support Group is not responsible for the protection of the data on your computers or any loss of that data resulting from any work undertaken.  It is your responsibility to ensure you have a backup of your data BEFORE we perform any work on your computers. Please read our Terms & Conditions for more detail.
  2. Remote Support is charged in 30 minute Units. The charge for each Unit starts in the first minute of each 30 minute session. Therefore the first Unit is due as soon as the work commences, the second Unit is due from the 31st minute onwards, and so on.
  3. Any remaining Units after working on your problem can be used another time. Units have a 12 month lifespan.
  4. Due to the scale and complexity of business systems, if possible we would always prefer to visit business customers before working on your system so we can discuss your requirements and ensure we provide you with the best advice. If you would prefer us to do this then please call us on 0845 2211336 or e-mail info@pcsupportgroup.com
 
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The PC Support Group

Tel: 0845 2233116  Fax: 0871 714 2568

Email: info@pcsupportgroup.com

 

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