The PC Support Group is an award winning company that provides high quality IT support to small & medium sized businesses throughout the Northwest of England

PCSG Head Office

The PC Support Group specialises in providing “corporate quality” IT support to small and medium sized businesses throughout the Northwest of England. We have grown continuously and sustainably for nearly a decade and we now have hundreds of customers from diverse sectors including Manufacturing, Finance, Healthcare, Leisure, Insurance and Marketing to name a few.

We have achieved this success through our unique structure which combines advanced support technology with local, friendly, professional delivery to provide a flexible, high quality service… at an affordable price. The unwavering focus of the business is to remove our client’s worries and concerns about their computers and anything that communicates with, runs on, or connects to them.

Our support technology enables us to monitor and manage all our client’s computers simultaneously and pro-actively work on them preventing problems before they occur – saving time and money. Most problems can be fixed remotely, often within minutes, but we also have engineers based in offices throughout the Northwest ready to visit clients when needed.

We don’t patronise our clients, we work with them to achieve their goals through technology, not despite it. And we don’t try to confuse with technical jargon. Our staff understand people and business, not just technology. The PC Support Group’s unique structure provides our clients with superb support and a level of service that is the envy of the industry.

If you would like to know how we can help you then please call us on 03300 886 116 or click here and fill in the ‘contact us’ form.

For more detailed information on the above see our Products & Services page. If the service you require is not here then we can almost certainly still help you so give us a call on 03300 886 116 to discuss your requirements in more detail.


As we mentioned above, we really only offer one service… to remove all your worries and concerns about your computers and anything that communicates with, runs on, or connects to them. If we can achieve this we know our customers will be delighted that they can concentrate on using them to achieve their goals, whether that’s simply doing some on-line shopping or growing a successful business.

More specifically our services include:

  • Fully Managed IT Support
  • Monthly Rolling Contracts - 'No Tie In'
  • Managed Backup and Anti-virus
  • Proactive Monitoring and Maintenance Management
  • Cloud Computing (including Office 365)
  • VoIP - Internet phone calls
  • Cyber Essentials
  • Network & System Specification installation and maintenance
  • Hardware Recommendation and Supply – anything from a cable to an entire office infrastructure
  • Consultancy
  • Help, Advice and Training

    Philip Bird
    Philip Bird

    Managing Director

    Simon Albert
    Simon Albert

    Operations Director

    John Brogan

    Service Delivery Manager

    Helen Roughley

    Marketing Manager


    • Winner of AI Business Excellence Awards – Excellence in IT Outsourcing (March 2015)

    • Winner of Network Computing Awards – Service Provider of the Year (March 2015)

    • One of the Top 501 Managed Service Providers in the World – MSP Mentor (Mar 2014)

    • One of the Top 501 Managed Service Providers in the World – MSP Mentor (Feb 2013)

    • ‘Most Loved’ IT Support Company In The UK (Feb 2012)

    • Top 50 IT Service Provider in EMEA – MSP Mentor (Feb 2012)

    • BNI Best Technology Service Award (Nov 2009)

    • National Customer Service Awards (Oct 2009)

    • Top 100 IT Service Providers – MSP Mentor (Jan 2008)