The PC Support Group Ranked Among World’s Most Elite 501 Managed Service Providers

Posted by & filed under MSP, IT News, IT Processes, IT Support, Latest, News, Uncategorised.

The PC Support Group has been named as one of the world’s premier managed service providers on the prestigious 2020 annual Channel Futures MSP 501 rankings. For the 13th year running, MSPs from around the globe completed an exhaustive survey and application, reporting on service offerings, revenues, profits, product mix, growth plans and various company… Read more »

6 ways to check the performance of your IT & telephony provider during COVID-19

Posted by & filed under Business Continuity, Customer Service, IT Support.

Great customer service should be provided consistently at all times.  The COVID-19 pandemic has no doubt highlighted the good, the bad, and the ugly IT & telephony support companies.  So, how has your provider fared?  Do you feel they have stepped up and provided solutions to support your business during these difficult times? If not,… Read more »

VoIP – for great remote working that will transform your business

Posted by & filed under Remoteworking, VoIP.

Here at The PC Support Group, we’ve been busy supporting our clients to enable their teams working remotely to function effectively and maintain business as usual.   Our own team is working very productively, this way too. Despite the upheaval and uncertainty about the future, the surprising speed and ease of transition to remote working has… Read more »

Office 365 is now known as Microsoft 365: what it means for your business

Posted by & filed under re-brand, Windows 10, Business, IT News, Latest, Microsoft Office, News.

As of April 21, 2020, the official branding of Microsoft’s business plans has changed.   Instead, Office 365 business plans for small and medium-sized businesses are now known as Microsoft 365. The new branding is to reflect Microsoft’s strategy of providing a single complete productivity platform for its customers. Fortunately, from the viewpoint of current subscribers,… Read more »

1 in 6 UK IT professionals are female

Posted by & filed under Business, IT News, Latest, News.

According to the Centre for Economics and Business Resources (CEBR), only 1 in 6 UK IT professionals are women proving that gender disparity is still very prevalent in the sector. The survey, based on research from ONS, analysed 608,000 IT professionals of which only 103,360 were women. The research also looked at gender inequality among… Read more »