Does your IT Support ensure your systems are good enough OR do they ensure that they are actually giving you a competitive advantage?
If something goes wrong – do you rest assured that you have an IT support partner you can rely on?
Not sure? Then consider these seven signs that mean it’s time to consider a new IT support partner…
1. You only talk to your IT Support when something goes wrong
A good IT support firm will perform preventative maintenance to reduce the chance of things breaking in the first place. You should feel able to turn to them for advice whenever you need it – do you have unlimited telephone contact during each working day all in with the price of your contract?
In short, they should be more than The Emergency Service for your business-critical computers. If they’re not, you can almost certainly get better value elsewhere.