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Category: IT News, Latest.

Whilst we have all been enjoying the recent heatwave, our computer equipment definitely has not.  When switched on, our computers’ internal components generate heat, so if they are exposed to additional heat, it can cause major problems.  For example, the hard drive can expand in heat and consequently fail which could result in you losing your files.

Here are our top tips to keep you and your equipment working safely:

  1. Avoid direct sunlight

If your computer is near a window, make sure it is not in the direct sunlight otherwise it could overheat and even become dangerously hot to touch.

 

Consider closing a blind and opening a window or if either of these are not possible move to another part of the room that is not in direct sunlight.

  1. Think cool temperature

Make sure any place or room with equipment in is below 23 degrees centigrade. An airconditioned office is obviously best for maintaining a reasonable temperature but failing that get a fan to blow air onto the computer

 

Equally, if you have to leave your laptop or equipment in a car, make sure they are switched off and in a shaded place, preferably the coolest place within your vehicle.

  1. Equipment positioning

Make sure your computers and other computer equipment have access to an airflow/ventilation to keep them as cool as possible and, try not to put devices too close together. Servers in particular need to be kept cool so a small unventilated cupboard is the worst place for them in hot weather.

 

Also, laptops typically have fans underneath, so try to avoid having your laptop on your knee, better to have it on a flat surface.  If you can hear the fan constantly, it’s a sign of potential overheating.

  1. Unplug equipment that doesn’t need to be on

Make sure you unplug unneeded equipment to stop unnecessary heat from circulating.  If equipment is plugged in and switched on, it is generating heat.  Likewise, once your equipment is fully charged, remove the charger which can also overheat.

  1. Consider a move to the cloud

A move to the cloud means less physical equipment in your office or wherever you work which means less hassle for you.  Instead, any equipment is looked after externally in a professional and well-equipped environment, that would take all of the above into consideration.

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Category: IT News, Latest, News.

The Information Commissioner’s Office (ICO) has raided a business in Liverpool over suspected data trafficking, the acquisition, and sale of illegally obtained personal data.

The business is thought to have carried out high volumes of data farming, known as vishing or voice phishing to obtain personal data of motor accident victims to sell onto solicitors for personal injury claims.

Vishing is a form of fraud conducted via the telephone, where a third party will attempt to obtain private, personal and financial information.  Often callers pose as policyholders, claimants or other companies in a position of trust.

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Category: IT News, Latest, News.

Corporate Vision Magazine has announced the winners of the 2019 Technology Innovator Awards.

The awards now in its fifth year, showcase some of the best most innovative companies, projects, and services within the technology industry. The surge of available technology products and its constant evolution means that the technology industry now stands as one of the most vitally prominent in the world.

North West-based IT and telephony provider, The PC Support Group has been unveiled as the Best SME IT Support Business 2019 – North West of England from CV Magazine.

Commenting on the success of this year’s awards and winners, Laura Hunter, Awards Coordinator for Corporate Vision stated:

Now in its fifth year, the Technology Innovator Awards showcase the very best of the best from across the technology space. I am proud to offer my congratulations to all of my winners and wish them all the best of luck for the future.”

Phil Bird, managing director, The PC Support Group said:

We are passionate about helping businesses across the North West realise their business potential through world-class IT support and winning awards like these means we are achieving what we set out to do.”

To learn more about these illustrious winners, and to find out the secrets behind their success, please visit https://www.cv-magazine.com.

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Category: Latest, News.

EE has launched the first 5G network in the UK trialling 6 cities: London, Manchester, Birmingham, Cardiff, Edinburgh, and Belfast.

Phones with 5G will require new handsets and will start at £54/month for ten gigabytes of data.

Why should you swap from 4G to 5G?

  • Increased capacity – making it easier to get service in busy places such as railway stations and stadiums
  • Increased speeds.   4G operates at speeds of Mbps (millions of bits per second) and it is expected that 5G will use GBPS (billions of bits per second).  This means that 5G will be 1000 times faster than 4G meaning an entire HD film would be downloaded in less than a second
  • Low latency – of particular benefit for online games and new services such as those utilising augmented reality

EE plans for ten more cities to be added later this year and has confirmed that its range of phones would not include Chinese firm Huawei, which supplies network equipment to the UK’s mobile operators for their roll-out of 5G, following the US decision to not allow it to do business in America.

Rival Vodaphone plans to launch its 5G network in July.

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Category: Business, IT News, IT Processes, IT Support, Latest.

The entries for the inaugural Managed Services & Hosting (MSH) Awards 2018 have been assessed and finalists selected in each of the seven categories. The winners will be announced at the UK Managed Services and Hosting Summit 2018 on 19 September in London.

The awards build on the momentum of the highly successful series of Managed Services and Hosting Summits, which have taken place for the last eight years.  They recognise excellence within the dynamic and innovative ICT sector.

John Garratt, editor of IT Europa, one of the award judges said:

“The entry quality level is very high, and this is perhaps not surprising, given the level of new thinking that is a feature of the sector. We want to use these awards to help publicise the tremendous work going on in the managed services sector and build understanding among customers and potential customers.”

North West based IT service provider, The PC Support Group is one of seven finalists in the Best SMB MSP Project category.  They provide fully managed IT support to SMEs across the Liverpool and Manchester areas.

Phil Bird, managing director with The PC Support Group said:

“We are delighted to have made this finalist list once again especially as we are currently undergoing an expansion plan to bring our award-winning service to more SMEs across the North West.”

Phil continues:

“We know we are great at what we do and we receive brilliant testimonials from our clients all the time, so it is equally fantastic when we get recognition from the sector.  We are proud to provide a world-class IT support service, helping SMEs grow their business through technology.”

 

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Category: Latest, News.

[London, 21 September 2018] Winners of the first Managed Services Awards were announced in London this week, at a reception following the UK Managed Services and Hosting Summit 2018. With the growth of managed services as an IT supply model, it is only right that excellence and success is now being recognised across the sector.   These unique awards aim to attract and reward the best examples of real projects and demonstrate just how effective and productive the use of managed services can be. By assessing both the projects and the MSPs themselves, the aim is to highlight the real value being delivered and the growth of skills in the industry.

There were 7 categories in total and each category awarded a Winner and a Highly Commended award.

The PC Support Group, that provides fully managed IT support to SMEs across the North West, was awarded Highly Commended in the Best SMB MSP Project in which it supported a charity to move it’s IT support function to the cloud helping to reduce overall operating costs and making the business more efficient to support its growth plan.

 

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The PC Support Group has recently become a member of Greater Manchester Chamber of Commerce, the largest chamber of commerce in the UK.

 

The Greater Manchester Chamber of Commerce is designed to create new opportunities for companies in each of the ten local authorities in Greater Manchester and surrounding areas.  There are currently about 4,800 active members.

Helen Roughley, marketing manager said:

“With an office and clients already in the Manchester areas it makes sense to make the most of the contacts with businesses that the chamber has and the great reputation and benefits from becoming a member.

As a new recruit to The PC Support Group, I am especially keen to make the most of the great networking events the chamber regularly runs so that we can meet our fellow members and see how we can work together in the future.”

Helen continued:

“With a head office based in Speke, we are already a member of the Liverpool and Sefton Chamber of Commerce, so we are hoping that joining the Greater Manchester Chamber will increase our profile across businesses in and around Manchester that may require a great, award-winning IT support company.”

Is this iPhone alternative the latest "must-have" piece of kit?

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Category: Latest.

You know how it is.

You shut the door behind you and even before you’ve got the key out of the lock, you’re checking your pockets to make sure your mobile phone is safe and sound.

It’s a sad fact, but so true for many smartphone users today who just can’t bear the thought of being separated from their handset – or indeed the urge to stare blankly into a screen at regular intervals.

This could all be about to change, however, with the arrival of the “noPhone”.

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