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Category: Business, IT News, IT Processes, IT Support, Latest.

The entries for the inaugural Managed Services & Hosting (MSH) Awards 2018 have been assessed and finalists selected in each of the seven categories. The winners will be announced at the UK Managed Services and Hosting Summit 2018 on 19 September in London.

The awards build on the momentum of the highly successful series of Managed Services and Hosting Summits, which have taken place for the last eight years.  They recognise excellence within the dynamic and innovative ICT sector.

John Garratt, editor of IT Europa, one of the award judges said:

“The entry quality level is very high, and this is perhaps not surprising, given the level of new thinking that is a feature of the sector. We want to use these awards to help publicise the tremendous work going on in the managed services sector and build understanding among customers and potential customers.”

North West based IT service provider, The PC Support Group is one of seven finalists in the Best SMB MSP Project category.  They provide fully managed IT support to SMEs across the Liverpool and Manchester areas.

Phil Bird, managing director with The PC Support Group said:

“We are delighted to have made this finalist list once again especially as we are currently undergoing an expansion plan to bring our award-winning service to more SMEs across the North West.”

Phil continues:

“We know we are great at what we do and we receive brilliant testimonials from our clients all the time, so it is equally fantastic when we get recognition from the sector.  We are proud to provide a world-class IT support service, helping SMEs grow their business through technology.”

 

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Category: Latest, News.

[London, 21 September 2018] Winners of the first Managed Services Awards were announced in London this week, at a reception following the UK Managed Services and Hosting Summit 2018. With the growth of managed services as an IT supply model, it is only right that excellence and success is now being recognised across the sector.   These unique awards aim to attract and reward the best examples of real projects and demonstrate just how effective and productive the use of managed services can be. By assessing both the projects and the MSPs themselves, the aim is to highlight the real value being delivered and the growth of skills in the industry.

There were 7 categories in total and each category awarded a Winner and a Highly Commended award.

The PC Support Group, that provides fully managed IT support to SMEs across the North West, was awarded Highly Commended in the Best SMB MSP Project in which it supported a charity to move it’s IT support function to the cloud helping to reduce overall operating costs and making the business more efficient to support its growth plan.

 

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Category: Latest, News.

The PC Support Group has recently become a member of Greater Manchester Chamber of Commerce, the largest chamber of commerce in the UK.

 

The Greater Manchester Chamber of Commerce is designed to create new opportunities for companies in each of the ten local authorities in Greater Manchester and surrounding areas.  There are currently about 4,800 active members.

Helen Roughley, marketing manager said:

“With an office and clients already in the Manchester areas it makes sense to make the most of the contacts with businesses that the chamber has and the great reputation and benefits from becoming a member.

As a new recruit to The PC Support Group, I am especially keen to make the most of the great networking events the chamber regularly runs so that we can meet our fellow members and see how we can work together in the future.”

Helen continued:

“With a head office based in Speke, we are already a member of the Liverpool and Sefton Chamber of Commerce, so we are hoping that joining the Greater Manchester Chamber will increase our profile across businesses in and around Manchester that may require a great, award-winning IT support company.”

Is this iPhone alternative the latest "must-have" piece of kit?

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Category: Latest.

You know how it is.

You shut the door behind you and even before you’ve got the key out of the lock, you’re checking your pockets to make sure your mobile phone is safe and sound.

It’s a sad fact, but so true for many smartphone users today who just can’t bear the thought of being separated from their handset – or indeed the urge to stare blankly into a screen at regular intervals.

This could all be about to change, however, with the arrival of the “noPhone”.

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Mid-Sized Business Support

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Category: IT Processes, IT Support, Latest.

Q. Why should IT Support be part of your business strategy?

A. Because your whole business may depend on it!

  • If you sell online through your company website or even just use email to receive orders or send quotes then downtime due to IT failure most certainly means lost sales and revenue
  • Unplanned IT support can be a quite hefty expense you hadn’t planned for!
  • Attempting to secure an IT expert to call out at short notice to fix a serious problem can be a problem in itself.
  • A serious data loss incident could put you out of business altogether
  • Slow or unreliable computers mean slow productivity and frustrated staff

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5 Warning Signs That It’s Time To Upgrade Your PC

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Category: IT Support, Latest.

You only bought it a couple of years ago, so it can’t be time to upgrade your PC just yet.

Can it?

Well, for a start, it was probably much longer ago than you think that you purchased your latest desktop, and even so, there are no cast-iron assurances that your hardware will stand the test of time year-after-year.

Unfortunately for your wallet, technology runs in cycles. What was considered “mod” and revolutionary five short years ago (you know, 2009) might just be well past its sell-by-date.

Like any diagnosis, discovering you have a problem early can help you when it comes to finding the cure and limiting the damage.

So, if you’re sensing a little sluggishness or noticing some nasty noises, it could be a warning sign that all is not well with your computer.

Here are five signs it’s time to upgrade.

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Windows 10 What You Need to Know

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Category: IT News, Latest.

At a rather low-key ceremony in San Francisco last week, Microsoft announced to the world the imminent release of its brand new and hotly-anticipated operating system.

Wait a minute, where’s Windows 9?” I hear you cry.

Okay, new software will be released in 2015, but Microsoft has decided to skip “Windows 9” and bizarrely shoot straight for Windows 10 instead (presumably because the number 10 sounds a lot more complete than 9 does – at least in theory).

So why the change of heart?

Well, the problem for Microsoft is that around 1.5 billion people use Windows in one form or another but very few use the platform on their phones, tablets and other mobile devices.

So, if anything, tweaking their already successful Windows OS could be more of an effort to move with the times than cornering a new fan base.

Some even see it as an attempt to win back the traditional PC user, who has been on the receiving end of some serious flirtation from the likes of Apple and Google in recent years.

On first impressions it would appear that, rather that adding a load of new and unnecessary features, the latest package has been designed with simplicity very much at the forefront in an attempt to seduce those lost to Microsoft’s previous incarnation.

So what else can we expect from a company that is so keen to move on from Windows 8?

Here’s what we can all look forward to when Windows 10 is released next year.

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Facebook Work Version

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Category: IT News, Latest.

There’s no doubt social media can be a valuable tool when it comes to developing workplace connections, discussing the latest industry news or even finding a new job.

Although, many will argue that LinkedIn is setup to do exactly that.

However, not wanting to miss out on this particular niche, Facebook is planning to build its very own “at work” website that will go head-to-head with LinkedIn as the professional’s choice of social network.

An unnamed source at the company has claimed it is working on a new version for use during working hours. Sky News reported the anonymous individual as saying: “We are making work more fun and efficient by building an at-work version of Facebook.”

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Spam Protection

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Category: IT News, IT Support, Latest.

With the recent news that online users ought to be braced for an incoming cyber attack, many people will be wondering what they need to do in order to keep their personal details secure.

Unsurprisingly, the Get Safe Online website has been inundated with people wanting to find out more information and advice. With that in mind, and following on from our blog last week, here are some pointers to take a note of that could help protect that valuable data and financial information from possible attack.

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