5 Warning Signs That It’s Time To Upgrade Your PC

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Category: IT Support, Latest.

You only bought it a couple of years ago, so it can’t be time to upgrade your PC just yet.

Can it?

Well, for a start, it was probably much longer ago than you think that you purchased your latest desktop, and even so, there are no cast-iron assurances that your hardware will stand the test of time year-after-year.

Unfortunately for your wallet, technology runs in cycles. What was considered “mod” and revolutionary five short years ago (you know, 2009) might just be well past its sell-by-date.

Like any diagnosis, discovering you have a problem early can help you when it comes to finding the cure and limiting the damage.

So, if you’re sensing a little sluggishness or noticing some nasty noises, it could be a warning sign that all is not well with your computer.

Here are five signs it’s time to upgrade.

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Windows 10 What You Need to Know

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Category: IT News, Latest.

At a rather low-key ceremony in San Francisco last week, Microsoft announced to the world the imminent release of its brand new and hotly-anticipated operating system.

Wait a minute, where’s Windows 9?” I hear you cry.

Okay, new software will be released in 2015, but Microsoft has decided to skip “Windows 9” and bizarrely shoot straight for Windows 10 instead (presumably because the number 10 sounds a lot more complete than 9 does – at least in theory).

So why the change of heart?

Well, the problem for Microsoft is that around 1.5 billion people use Windows in one form or another but very few use the platform on their phones, tablets and other mobile devices.

So, if anything, tweaking their already successful Windows OS could be more of an effort to move with the times than cornering a new fan base.

Some even see it as an attempt to win back the traditional PC user, who has been on the receiving end of some serious flirtation from the likes of Apple and Google in recent years.

On first impressions it would appear that, rather that adding a load of new and unnecessary features, the latest package has been designed with simplicity very much at the forefront in an attempt to seduce those lost to Microsoft’s previous incarnation.

So what else can we expect from a company that is so keen to move on from Windows 8?

Here’s what we can all look forward to when Windows 10 is released next year.

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Facebook Work Version

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Category: IT News, Latest.

There’s no doubt social media can be a valuable tool when it comes to developing workplace connections, discussing the latest industry news or even finding a new job.

Although, many will argue that LinkedIn is setup to do exactly that.

However, not wanting to miss out on this particular niche, Facebook is planning to build its very own “at work” website that will go head-to-head with LinkedIn as the professional’s choice of social network.

An unnamed source at the company has claimed it is working on a new version for use during working hours. Sky News reported the anonymous individual as saying: “We are making work more fun and efficient by building an at-work version of Facebook.”

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Spam Protection

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Category: IT News, IT Support, Latest.

With the recent news that online users ought to be braced for an incoming cyber attack, many people will be wondering what they need to do in order to keep their personal details secure.

Unsurprisingly, the Get Safe Online website has been inundated with people wanting to find out more information and advice. With that in mind, and following on from our blog last week, here are some pointers to take a note of that could help protect that valuable data and financial information from possible attack.

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Cyber Attack Prevention

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Category: IT News, IT Security, IT Support, Latest.

The National Crime Agency have announced that online users have two weeks to prepare for a “powerful cyber attack”. Two pieces of malware software known as GOZeuS and CryptoLocker are at the centre of this alert and are reported to be responsible for hundreds of millions of pounds of fraud globally.

At The PC Support Group, we’re putting together an action plan to best protect our customers

All computer users are being warned to ensure their security software and operating system are both up to date, and to run scans to check for any problems. Important files should also be backed up.

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The eBay Hack: Should you be worried?

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Category: Business, IT News, IT Support, Latest.

Ebay, the world’s biggest internet auction site, is the latest large organisation to be the victim of a cyber hack.

Blaming what they call an “Achilles heel” for the encrypted user information being taken, the company quickly advised users to change their password in order to prevent personal information falling into the wrong hands.

It’s thought to be the biggest reported hack ever in terms of the number of people affected (approximately 223m worldwide). Although it’s believed that financial data is not at risk, it’s still a major concern that data such as phone numbers and email addresses could be exposed to hackers.

So how does this news affect you, the eBay user?

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Heartbleed Bug

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Category: IT Security, Latest.

If some of the headlines from the past week or so are to be believed, all our email accounts and social network sites are easy targets and the information about us they contain are just waiting to be hacked to within an inch of their lives at any time with little anyone can do about it.

But don’t panic just yet. It might not be as bad as you think.

So before you start saying Farewell to Facebook or “ta-ra” to Twitter, here’s a little more information about the Heartbleed bug, what it does, how it works and how you might be able to fight it.

1. What is the Heartbleed Bug?

Basically, the Heartbleed bug allows anyone on the internet to read the memory of the systems protected by the vulnerable versions of the OpenSSL software. It’s official name is CVE-2014-0160 and allows an attack to read information from a web server even when it’s supposed to be secured against intrusion. The bug affects an OpenSSL extension known as “heartbeat” which makes it possible to keep a secure communication channel open without re-negotiating security protocols.

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Bad Password

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Category: IT News, Latest.

A list of the 25 most guessed passwords in 2013 has been released – with “123456” being hacked more than any other.

An unoriginal option, maybe, but it’s proven to be the most common and means last year’s most commonly used password – “password” (ironically) – has been relegated to second place.

Other popular passwords in the running included “abc123,” “111111,” and “letmein”.

The list, which is released annually by SplashData and compiled from files containing millions of stolen passwords, is an attempt to highlight the danger of poor personal security and encourage users to come up with more original, as well as stronger passwords.

So, what can you do in order to keep your computer and valuable information safe at all times?

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Curved Television

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Category: Latest.

At The PC Support Group, while specialising in IT Support, we are constantly on the pulse of the latest technology trends – and a new year means new possibilities. Here’s some things to look out for in 2014.

January. A month of dismal, dank and dark days, never ending sales and even less appealing credit card bills.

But for gadget geeks seeking their annual fix of technological titillation, the month that everyone loves to hate actually provides a ray of optimistic light as the great and good in the world of innovation gather in Las Vegas to display their wares.

The Consumer Electronics Show (CES for those in the know) takes place in the Nevada dessert each year and is a great place to showcase the latest advances and innovations – which may be hitting the shelves in the months to come.

So here are five technological trends that may, or may not have featured, but are certainly worth keeping an eye out for in 2014:

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iPhone 5S Finger Print Scan

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Category: IT News, Latest.

The latest generation iPhone was unveiled by Apple at a glitzy event in California earlier this week.

Pairing the iPhone 5S and iPhone 5C, this is the first time the technology giant has released two handsets on the same day, in what many think is a change of direction for the company.

Despite all the fuss surrounding a possible new budget-friendly version, it’s the latest 5S model that has made all the headlines as phone enthusiasts wait to see what Apple has up its sleeve next.

With the iPhone being Apple’s single biggest product in terms of income, the announcement is a vital part of their strategy for the next 12 months when it comes to seeing-off competition from the likes of Samsung and Nokia in the cut-throat world of smartphones.

So, after all the razzmatazz of this latest Apple announcement – you may find yourself asking: “What exactly is the difference?” and “Why should I upgrade or buy Apple’s latest model?”.

Well, here is a rundown of what you need to know.

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