Category: Ransomware, Business Continuity, Data Backup, IT News, News.

Today, Tuesday 31st March 2020 is World Backup Day- an annual reminder to all business owners to backup your data, which is essential in a world where ransomware attacks are on the increase for businesses like yours and ours.  The only difference in opinion here is that at The PC Support Group we think that every day should be backup day.

So, on this officially dedicated backup day – let’s think about it for a moment.  Your company data is your most priceless asset – the information you hold about your customers, your products and services, your finances and your people.  And loss of just some of it for long enough will sink your business!  Did you know that according to the World Backup Day website:

  • 30% of people have never backed up their data
  • 113 phones are lost and stolen every minute
  • 29% of disasters are caused by accident
  • One in ten computers are infected with viruses every month.

Still not sure that backing up your data should be a priority, then read this blog to find out more reasons why backing up your data is a necessity and not a luxury.

Now you’re convinced, you need to consider what options there are for backing up your data, namely two – on-premise or in the cloud.  And here’s a useful article to find out the pros and cons of your data storage options bearing I mind that it’s about what is best for your business.

It’s also important to remember that, while cloud file sharing and storage solutions synch your data across multiple devices, this does not add up to a robust backup system. So, if you’re assuming that your cloud synching and sharing services, such as Dropbox or Google Drive, are acting as your backup or are taking responsibility for automatically backing up all your data, then, please, think again!  If you are one of several businesses making this assumption, you’ll find this blog very useful indeed.

And not to forget, as your business develops, so will your data backup requirements. So it’s essential to periodically review your backup arrangements to make sure they reflect the needs of your business today.   Even if you’re happy with your back up processes, it’s a great idea to schedule regular reviews for peace of mind.

To find out how The PC Support Group can help protect your business with our IT support contracts including backup, contact our friendly and experienced team on 03300 886 116 or on



Category: Ransomware, IT News, IT Security, Latest.

We all know that ransomware and phishing are huge challenges facing all businesses during normal times, but just to kick us when we’re down, there are scammers out there targeting our businesses on the back of the coronavirus whilst we are all extra vulnerable.

Remember, SMEs are the victims of 43% of all data security breaches, with some forced to close as a result of a ransomware attack. The loss of core IT infrastructure, essential data and business confidence forces clients to go elsewhere, and never has utilising that infrastructure, to keep business going, been more important.

I expect we’ll start to see companies approached by criminals to exploit the uncertainties and panic they’re feeling over their cashflow stopping and their struggle to keep their businesses going.

Businesses are desperate for detail, what will happen, when, what money they’ll get and how. So, any information will be jumped on and business owners everywhere may not think to stop and check it’s a legitimate source. One unconsidered click and you could be subject to a ransomware attack, corrupting all your data on top of all the other challenges.

That being the case it’s far better to take sensible cybersecurity measures to prevent a ransomware attack from succeeding in the first place. The Government’s National Cyber Security Centre provides great online advice to protect businesses from cybercrime.  So, rather than frightening ourselves instead, let’s focus on what we can do to protect ourselves and our teams.

  1. Ignore online offers for vaccinations and home test kits. There are currently no vaccines, pills or over-the-counter products available to treat or cure coronavirus disease 2019 (COVID-19) — online or in stores
  2. Watch out for emails with attachments claiming to provide CV19-related information. For the most up-to-date information about the coronavirus pandemic, visit Other useful sites include and the World Health Organisation or WHO ( and Centres for Disease Control and Prevention or CDC (
  3. Watch out for texts and emails claiming to be HMRC, UK Government, or other official organisations; asking for bank details so that money can be transferred directly into your bank account or asking for a payment (e.g. an “admin fee”) in order to hand over a much larger amount of money. The details are still being worked out.  Anyone who tells you they can get you the money now is a scammer. Valid information can be found at:
  1. Never click on a link or an attachment unless you’re certain that it’s safe. This is exactly what the criminal is trying to get you to do, so be absolutely,100% sure that it’s genuine. If this takes some investigation such as a phone call to the sender, it’s well worth it
  2. Add Multi-Factor Authentication (MFA) which will add an extra secure layer to your email account on top of usernames and passwords and makes it almost impossible for hackers to intercept.

And most importantly, share this information immediately with all your staff so they are all vigilant and don’t inadvertently create an additional major challenge for your business.

If you’d like our help to improve your defences against cybercrime or any other aspect of IT or telephony support, call us NOW on 03300 886116 or email


Phil Bird

Managing Director, The PC Support Group