The PC Support Group picks up global excellence award

Posted by & filed under IT News, IT Support, News.

Acquisition International Magazine has announced the winners of the 2020 Global Excellence awards and Northwest-based IT provider, The PC Support Group is: Most Outstanding SME IT Support Specialists, 2020 – UK Acquisition INTL’s Global Excellence Awards were launched in 2016 to recognise and reward the firms and individuals whose commitment to sustained outstanding performance has… Read more »

7 reasons to outsource your IT support

Posted by & filed under IT News, IT Support.

You’re probably thinking that, as an owner of a successful IT support company, my mind must be firmly made up on this business-critical decision – outsourcing must be the way to go, right?   Actually, what I think is most important of all, is that individual business owners make the right decision for them, one… Read more »

Traditional phonelines will soon be history

Posted by & filed under Business, IT News, News.

Big changes are gathering pace as the telecoms industry ditches its expensive and unwieldy legacy infrastructure to take full advantage of the tremendous benefits of cloud-based telephony or VoIP (Voice over Internet Protocol). In 2020 BT will begin phasing out its old-style landlines and will then switch them off altogether in 2025.  So, if you’re… Read more »

Judges select finalists for first managed services awards

Posted by & filed under Business, IT News, IT Processes, IT Support, Latest.

The entries for the inaugural Managed Services & Hosting (MSH) Awards 2018 have been assessed and finalists selected in each of the seven categories. The winners will be announced at the UK Managed Services and Hosting Summit 2018 on 19 September in London. The awards build on the momentum of the highly successful series of… Read more »

Gain control of your IT support and systems or – know what to expect from your IT Manager

Posted by & filed under IT Processes, IT Purchasing, IT Support, Uncategorised.

Practically your whole business – bar the furniture – is on your computer system these days. So, looking after your business means looking after that system. We’re taking a look here at how we can help you to understand how to do that because, even if you employ an IT Support Manager, you’re going to… Read more »

How well are your IT issues handled when things go wrong?

Posted by & filed under IT Support.

    Managing IT systems is all about thinking ahead and preventing problems BEFORE they cause major problems, but unfortunately things still occasionally go wrong and yesterday one of our clients had a major incident. Yes I admit no IT support company can prevent everything in advance! Not even our robust processes and powerful support… Read more »

Why Upgrade To Windows 7?

Posted by & filed under Business, IT Support, Software.

windows7

Windows 7 burst onto the scene in August, 2009 and since then uptake has been gradual. According to analyst firm Forrester Windows XP still accounts for over 59.9% of market share for business use. Windows XP was released in 2001 and is reaching the end of its life-cycle. In fact Microsoft has announced that it will discontinue… Read more »