Are you stuck with poor IT support?

Posted by & filed under IT News, IT Support.

I recently came across a couple of situations when speaking with prospective clients that got me thinking. The first one was a business owner that was very unhappy with the service he was getting from his current IT support provider.   He had decided to move to us but then realised he was stuck in his… Read more »

6 Steps to Happy Employees

Posted by & filed under IT News, IT Support.

An internet search on the business benefits of having happy employees throws up enough reading to last a lifetime! Hundreds of research projects tell the same story – that happy employees are great news for your business. Happy employees stay longer, work smarter, are more committed, take more responsibility and are more productive and creative…. Read more »

Where is the best place to store your data?

Posted by & filed under IT News, IT Support.

I’m often asked: “should we store our data in the cloud or on our own server on our own premises?”.  Quickly followed by: “which is more expensive?”, and “which is more secure?” Regular readers will know that I’m on a bit of personal crusade to help our clients – and anyone who needs assistance –… Read more »

New Study Shows Small Businesses Still Have Far To Go with Cloud Computing

Posted by & filed under Cloud Computing, IT News, IT Support.

With all the recent chatter around SaaS based deployment for software systems, it’s easy to forget that many small and medium business still haven’t made the transition to the cloud. The recent report from Software Advice, the online resource for IT help desk software, showed this was the case with only 32% of SMEs having moved their service desk… Read more »