Our remote support is charged in 30 minute units. You purchase the Units in advance (using any major credit/debit card) and then we work on your problem and deduct the Units that are used. Any remaining Units can be used another time. The more Units you buy in advance, the cheaper the Unit cost!

If you have any questions then please call us on 0845 2233116 or click on the Request A Service Call button and submit your enquiry via the on line form.

IMPORTANT – The PC Support Group is not responsible for the protection of the data on your computer(s) or any loss of that data resulting from any work undertaken. It is your responsibility to ensure you have a backup of your data BEFORE we perform any work on your computer(s). Please read our Terms & Conditions for more detail.