I just wanted to write to acknowledge the great support that we received from your team over recent weeks

I just wanted to write to acknowledge the great support that we received from your team over recent weeks, when we had a serious issue with an accidental deletion of files from our Dropbox.

We recovered the position over a few days and I am delighted to say that no serious issues appear to remain.  I would particularly like to mention Dean Culverhouse who supported us throughout the problem and also Andy Cannon, who was in at the weekend and provided great support also.