Karen Barden

I am happy to recommend The PC Support Group for their expertise and patience. To know they are there for any future crisis is a very comforting thought. I wouldn’t think twice before using them again.

When I ‘lost’ a significant section of the work to mysterious cyberspace gremlins, I was in despair.

With deadlines looming and no printed copies to fall back on, I put an SOS out to The PC Support Group in the hope they might have some suggestions.

Back of the queue when IT know-how was being doled out, I knew it was going to be a painful procedure for them to help guide me around the options.

Calmly and very patiently, the engineer talked me through the process of allowing him remote access to my system and set about accessing the ‘kidnapped’ file.

I nearly cried when they found it. It has saved me many hours of work to replace it; a second draft would have lost much of the impact and sentiment of the first.

I am happy to recommend The PC Support Group for their expertise and patience. To know they are there for any future crisis is a very comforting thought. I wouldn’t think twice before using them again.