Posted by & filed under News.

The PC Support Group opens in Leeds with new remote monitoring capabilities to deliver maximum benefit for small businesses

A level of support technology usually only enjoyed by large corporates is being made available to SMEs in Leeds for the first time this week.

The PC Support Group, based on the outskirts of Leeds, will be able to provide proactive system monitoring, normally the preserve of big business, to give small businesses the same competitive advantage.

Phil and David - webRegional Director David Tyrrell, formerly responsible for the UK IT network across 68 offices for leading motor parts distributor Andrew Page, said the availability of the technology was long overdue in the SME marketplace, and that it would make a huge difference.

“We know that the most basic requirement in all businesses is for their IT to work as it should so that they can get on with what they are doing,” said David.

“At The PC Support Group we proactively monitor for potential issues and work on our clients computers even when they appear to be operating perfectly. This keeps their IT system operating efficiently with much fewer failures, which saves people time and money.

The PC Support Group will be targeting small businesses in Leeds who have been frustrated by their IT not delivering what they need. The company will offer a full spectrum of services from fixing a small piece of hardware to the design and implementation of major IT systems.

With over 14 years’ experience of looking after IT  – strategic, technical and project management roles –  David has a lot to offer Yorkshire’s SME sector. “Working in big business has given me a great understanding of what it takes to get consistent performance from an IT system. It’s all about on-going improvements while controlling costs. No business, whatever its size, can afford downtime. My background can help me protect companies from that and build robust systems for growth.”

Leeds will be office number 14 for the ambitious UK network group – started just six years ago – which has successfully married a national vision with locally-based personal service.

If you operate a business in Leeds and would like to speak to David about IT issues or opportunities then see our IT Support Leeds web page or you can contact him by calling 0845 2233116 or emailing info@pcsupportgroup.com.