
Meet the Team

Our Experienced Team
From the first point of contact with The PC Support Group, our dedicated support staff and expert engineers are always on hand to offer advice and expertise, going the extra mile to make sure our clients are happy. Get to know them here.
Phil Bird
Chief Executive Officer
Simon Albert
Chief Technical Officer
Prior to founding The PC Support Group in 2006, Simon was Head of IT for the European division of the world's largest paper producing organisation.
Having considerable technical knowledge, Simon has an eye for detail and he leads The PC Support Group’s drive to continually enhance efficiencies with the ongoing development of quality processes and world class systems.
Simon’s business philosophy is to ensure we listen and deeply understand our clients’ objectives and needs, then deliver to an outstanding level that exceeds expectations; and by doing this our success will naturally follow.
His personal philosophy is to speak up for the protection of nature, our environment, human and animal rights; whilst upholding the peace and rule of law through his role as a magistrate since 2020.
John Brogan
Operations Director
Stella Albert
Financial Controller
Emma Hughes
Project Manager
In between her time running around after her toddler Cammi, she can be found doing DIY, building flat pack furniture or making multiple Macramé crafts for family and friends. Her biggest love after her daughter is anything Harry Potter related.
Mark Rushton-Woods
IT Support Manager
Mark has fulfilled IT roles during his 23 years in the industry ranging from an engineer to senior management - a far cry from his first ever job for Rentokil (in timber preservatives, not pest control, he hastens to add!).
Outside of work Mark loves Liverpool FC, his grown-up family and their cat, music and Indian food (though not necessarily in that order).
Jake Thomas
Client Success Manager
Jake has worked very successfully in sales for 11 years, specialising in VoIP phone systems before joining us. After 3 years as BDM with The PC Support Group, Jake moved into the new role of, 'Client Success Manager', which capitalises on one of his many strengths - enthusiasm (which is great to be around).
When he isn’t working, Jake likes to spend time with his family, supporting Liverpool FC, gaming and renovating his house.
Dawn Boyle
Administration Manager
She is our office first aider (well qualified we think!) and most importantly our social organiser. What can we say – every office needs a Dawn! When she is not looking after us in the office, Dawn can be found exercising with glow sticks in the dark (don’t ask!)
Robert Heath
Senior Support Engineer
Phil Case
Senior Systems Engineer
Andy Cannon
Support Team Leader
He started at PCSG as a 2nd line support engineer before being promoted several times internally to the role he now does.
When Andy is not looking after our valued customers and keeping the rest of the support team in check, he likes to completely escape from computers and ringing phones. His idea of bliss is taking long walks with his dog and camping trips which are turning into glamping trips as he gets older (his words not ours!!)
Gerard Riley
Desktop Support Engineer
Liam Weaver
Desktop Support Engineer
IT security and hardware is an area of IT that Liam particularly enjoys - so much so that he also uses time away from the office to stay up to date. Outside of work, he's a big supporter of Liverpool Football Club and enjoys video games and most things to do with tech.
Oluwaseyi Onamusi
Desktop Support Engineer
Jack Rutland
Computer Support Engineer

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