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Apple IT Support

Apple Mac and Apple device support for business, provided by trusted Apple professionals.

Apple IT Support
for your business

Is it time to work with a company that can fully support your Apple devices?

Expertise

Apple devices rarely operate independently within a business which means that when something goes wrong you need someone on hand with the expertise to resolve the situation

Trustworthy

The PC Support Group is a member of the Apple Consultants Network and has qualified engineers ready to provide integration across different devices including Apple Mac support and assistance with other Apple devices

Get a free consultation

Our Apple Mac and Apple Device Support Services

Features

Qualified

We are certified by Apple giving you confidence that we know what were doing

Unlimited telephone assistance

You can call us as many times as you want, and it won't cost you a penny more

Unlimited remote support

Our team can remotely connect to your computers and immediately start working on a problem. No time limits and no hidden costs!

Unlimited on-site service (optional)

In the unlikely event we can't fix your system remotely we will arrange for one of our locally-based engineers to attend your site at no extra cost

Benefits

Reduce & Prevent Problems

We identify issues and remove potential conflicts between your Apple devices and other essential non-Apple technology

Maximise productivity

Integrating your Apple devices within your whole IT infrastructure ensures maximum gains for your business

Fast Resolution

As Apple experts, we can quickly identify and resolve issues, saving you time and money

Experience

Our engineers are highly experienced in dealing with complex Mac/Windows integration

The PC Support Group responds quickly and do what they say they’ll do when they say they’ll do it which is very important to us. It’s so easy for us to get the right help since we moved to you, we’re so pleased.

With our system running so smoothly we’re free to get on with our work without IT frustrations or worries getting in our way. The PC Support Group really is different to other IT support companies we’ve dealt with.

Paul Corcoran, Chief Executive, Agent

Managed IT Service Providers: A Guide to Choosing The Right Partner.

A trusted managed IT service provider can help your business to reach your full potential by providing additional support and consultancy. This allows you to focus on your business and what you do best, without worrying about IT issues.

To learn more, download your free eBook, Managed IT Service Providers: A Guide to Choosing The Right Partner.

Within this comprehensive guide, you’ll find a range of information to help you understand the world of managed IT and how it can benefit you and your business.

Learn More

FAQs

What is an Apple Certified Support Professional (ACSP)?

An Apple Certified Support Professional (ACSP) is an IT specialist who has passed Apple's rigorous technical examinations to provide expert-level support for macOS, iOS, and business Apple environments. These professionals are uniquely qualified to optimise Apple technology within a business, ensuring reliability, security, and seamless integration. They hold official certification from Apple, specialize in business IT support, and have access to Apple's latest troubleshooting tools and integration methods. Their expertise allows them to ensure that Apple devices function optimally within existing IT infrastructures.

Learn more about Apple Certified Support Professional.

What factors should be considered when choosing an Apple Accredited Partner?

When choosing an Apple Accredited Partner, several key factors should be considered. Ensure they are certified by Apple, such as being members of the Apple Consultants Network (ACN) or Apple Authorized Service Provider (AASP). They should offer business-grade Apple support, having experience supporting businesses rather than just individual consumers, and be able to handle device setup and management for MacBooks, iPads, and iPhones. The partner should support Apple and multi-platform environments, providing fast and reliable support with clear SLAs and response times. Additionally, they should be able to scale with your business as it grows, accommodating additional Apple devices

Learn more about how to choose the right Apple Accredited Partner.

What is Mobile Device Management (MDM) and why is it important for businesses using Apple devices?

Mobile Device Management (MDM) is an IT tool that allows businesses to remotely manage and secure Apple devices, including MacBooks, iPhones, and iPads. MDM platforms enable IT teams to remotely configure security settings, deploy software updates, and track or wipe lost or stolen devices. MDM is essential for enforcing encryption, firewall settings, and remote access controls, helping to prevent data breaches and ensure compliance with regulations. It also enhances IT efficiency by enabling remote troubleshooting and updates, minimising disruptions. MDM is also crucial for businesses with Bring Your Own Device (BYOD) policies, ensuring corporate data remains separate and secure on personal devices.

Learn more about Mobile Device Management (MDM).

What is an Apple Accredited Partner and why is it important for businesses?

An Apple Accredited Partner is an IT provider certified by Apple to deliver business-grade Apple support. These partners are typically members of the Apple Consultants Network (ACN) or Apple Authorised Service Providers (AASP), meaning they meet strict technical and service standards. Working with an Apple Accredited Partner ensures businesses receive certified expertise, seamless integration, and reliable support from professionals trained to optimize Apple infrastructure. This helps ensure peak performance, security, and compliance. Without the right partner, businesses may face slow response times, incompatible IT solutions, downtime, inefficiencies, and security risks.

Learn more about Apple Accredited Partners.

Why is it important to set up a new Mac properly for business use?

Improper setup of a Mac can lead to security risks, lost productivity, and IT challenges. Following best practices ensures seamless performance, security, and long-term reliability. Essential steps include verifying accessories, selecting language and region, and connecting to Wi-Fi. If the business uses Apple Business Manager (ABM), devices can be managed remotely. Essential security settings include enabling FileVault encryption, configuring strong passwords, limiting admin rights, and activating the firewall. Installing essential business apps, configuring email, and integrating with business IT systems are also crucial.

Learn more about setting up your new Mac.

Apple Mac & Apple Device Managed Services

Many businesses use Apple devices, but often don’t get maximum value and output from them. With proper set-up, maintenance and support, Apple Macs and other Apple devices can be a real game changer for your organisation.

If you’re looking for an accredited Apple IT support partner, look no further. Set up a free, no-obligation discovery call with our Apple experts to learn more about how we can support your business.

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