6 ways to check the performance of your IT & telephony provider during COVID-19

Posted by & filed under Business Continuity, Customer Service, IT Support.

Great customer service should be provided consistently at all times.  The COVID-19 pandemic has no doubt highlighted the good, the bad, and the ugly IT & telephony support companies.  So, how has your provider fared?  Do you feel they have stepped up and provided solutions to support your business during these difficult times? If not,… Read more »