Date:

Author

Category: IT Support, Microsoft Office.

With their latest Office 365 suite, Microsoft has certainly made a bold statement when it comes to the future of home and business computing, while also throwing down a challenge to competitor products.

Their innovative office suite differs greatly from previous versions of Microsoft Office – from how you use it, what you can do with it and even how you pay for it.

And though change for change’s sake isn’t always a good thing, it certainly seems like this latest software has real potential.

But before you decide to install the suite to your own machines, here’s a look at just what Office 365 can offer you and your business, as well as how we at The PC Support Group might be able to support you in this process – we call this infographic Office 365: What it means for your business.

Want to demonstrate how Office 365 can benefit a business you know? Feel free to share our infographic using the HTML code below. You can also click to enlarge the image.

Read more »

Extend iPhone Battery Life

Date:

Author

Category: IT News, IT Support, Mobile Computing.

Unless you’re still using that faithful old Nokia 3210 you’ve had since the turn of the millennium, you probably find yourself constantly checking the battery life of your iPhone to make sure you’re not stuck on a desolate hillside in the middle of nowhere without being able call for help or (more importantly) left out of social plans, unable to see what your friends are up to or play Candy Crush Saga.

Battery drain for smartphone users isn’t a new phenomenon but since the launch of Apple’s iOS 7.1 mobile operating system iPhone users in particular have complained about dwindling battery life.

But according to former Apple Genius Bar worker Scotty Loveless, it’s not necessarily iOS itself that is causing batteries to drain quickly – but all the Apps that are running on it.

So does this mean we need to change the way we all use our phones and access the Apps we value so dearly or simply change our phones full-stop?

Here are nine tips you can try that might just increase the battery life of your smartphone:

Read more »

SEO DIY or Outsource

Date:

Author

Category: IT Support, Online Marketing.

Search engine optimisation (or SEO) is one of the key aspects in driving traffic to your website.  As a business, generally speaking, you have two options; learn and perform SEO in-house or choose to outsource to a suitable SEO company.

Here are some tips to help you make the right decision for your business.

DIY IN-HOUSE:-

Use your writing skills

Keeping your website content updated and relevant should be a priority.  Inactive content (if your blog hasn’t been updated in months or years, for instance) can be an indication that your information might be outdated – or simply that the website is no longer in use.  Writing news or blog posts on a regular basis is a good way to stay updated. Not only is this an advantageous SEO strategy but it also sends out the right signals to your audience.

Submit your website to the main local search directories

It can be relatively straight-forward to submit your site to Google Places, Bing Local and Yahoo Local.  Sign up and choose categories that are relevant to your business. Upload a few photos and videos if you can. Once you’re listed, ask satisfied clients to leave positive reviews. By doing so, you are adding credibility to your business online and enhancing your reputation.

Read more »

Spam Emails

Date:

Author

Category: Data Backup, IT News, IT Security.

New research suggests that cyber-crime costs small businesses around £800 million a year.

Not only that, but you have a responsibility to put adequate measures in place – if not, you could face fines of as much as £500,000 for cyber breach and data loss under current legislation. Other threats include: social media misuse, hacking, and loss of company devices.

As many as 60 per cent of small firms reported security issues last year, with major breaches costing a small firm on average between £65,000 and £115,000.

Here, we’ve created a useful checklist to help you assess whether you are helping reduce the chances of the worst happening to your business.

How many of the following questions can you answer “YES” to?

Read more »

Facebook Work Version

Date:

Author

Category: IT News, Latest.

There’s no doubt social media can be a valuable tool when it comes to developing workplace connections, discussing the latest industry news or even finding a new job.

Although, many will argue that LinkedIn is setup to do exactly that.

However, not wanting to miss out on this particular niche, Facebook is planning to build its very own “at work” website that will go head-to-head with LinkedIn as the professional’s choice of social network.

An unnamed source at the company has claimed it is working on a new version for use during working hours. Sky News reported the anonymous individual as saying: “We are making work more fun and efficient by building an at-work version of Facebook.”

Read more »

No More Facebook

Date:

Author

Category: IT News.

A strange phenomenon occurred in offices and workplaces everywhere just recently.

Ashen-faced employees could be seen looking glumly at their monitors, scratching their heads and even conversing with the person sat next to them in more than just grunts and ineligible noises.

But what was it that caused this strange and uncharacteristic behavioural shift?

Was it news that an asteroid was plummeting towards earth and we only had minutes to live?

Was it the declaration of World War 3?

Read more »

Spam Protection

Date:

Author

Category: IT News, IT Support, Latest.

With the recent news that online users ought to be braced for an incoming cyber attack, many people will be wondering what they need to do in order to keep their personal details secure.

Unsurprisingly, the Get Safe Online website has been inundated with people wanting to find out more information and advice. With that in mind, and following on from our blog last week, here are some pointers to take a note of that could help protect that valuable data and financial information from possible attack.

Read more »

Cyber Attack Prevention

Date:

Author

Category: IT News, IT Security, IT Support, Latest.

The National Crime Agency have announced that online users have two weeks to prepare for a “powerful cyber attack”. Two pieces of malware software known as GOZeuS and CryptoLocker are at the centre of this alert and are reported to be responsible for hundreds of millions of pounds of fraud globally.

At The PC Support Group, we’re putting together an action plan to best protect our customers

All computer users are being warned to ensure their security software and operating system are both up to date, and to run scans to check for any problems. Important files should also be backed up.

Read more »

The eBay Hack: Should you be worried?

Date:

Author

Category: Business, IT News, IT Support, Latest.

Ebay, the world’s biggest internet auction site, is the latest large organisation to be the victim of a cyber hack.

Blaming what they call an “Achilles heel” for the encrypted user information being taken, the company quickly advised users to change their password in order to prevent personal information falling into the wrong hands.

It’s thought to be the biggest reported hack ever in terms of the number of people affected (approximately 223m worldwide). Although it’s believed that financial data is not at risk, it’s still a major concern that data such as phone numbers and email addresses could be exposed to hackers.

So how does this news affect you, the eBay user?

Read more »

Child Internet Addict

Date:

Author

Category: IT News, IT Security.

According to new research, over a third of young people believe they are addicted to the internet.

The poll, carried out on behalf of Tablets for Schools, a charity that campaigns for the increased use of tablet type devices in education, unearthed some shocking statistics on how much today’s young people actually rely on devices that allow them to access the web.

One 12-year-old who was interviewed as part of the survey said: “The internet nearly always controls my actions.

“I have been told that I am addicted to the internet, and prefer its company rather than being with other people. I feel lost without the internet.”

Being addicted to the internet at a young age can have dangerous consequences with potential exposure to cyber bullying, violent and pornographic content.

So how can you tell if you’re child – or a young person you know – is addicted? Here are five things to look out for:

Read more »